Terms and conditions

Upon registration to an ACHPER NSW Event, you have agreed to the ACHPER NSW Event Registration Terms & Conditions listed below.

Event registration
An order confirmation will be forwarded to the email of the user or member creating the order within 3 working days of any registration being received by ACHPER NSW. If this confirmation email is not received within this timeframe, please contact ACHPER via email achpernsw@achper.com.au. 

Event confirmation and details will be provided to each delegate within 3 days prior to each event.

Customers who register for a workshop or purchase products through the website will be added to an email list to receive updates on courses, discounts and resources. If you do not wish to receive these updates you can use the unsubscribe link at the bottom of the email to remove your details from the email list.

Registration fees
All registration fees are listed within the event page for each event. To access members rates, you must be a current financial ACHPER NSW Member and be logged into your account at time of registration.

All registration fees must be fully paid prior to attendance to an ACHPER NSW event. A late cancellation fee will apply as per the ACHPER Cancellation Policy (see below)

If an early bird rate is offered for an ACHPER NSW event, registration payment must be received by ACHPER NSW prior to the early bird rate closing date. Outstanding fees beyond the early bird closing date will incur a late payment fee to the value of the difference between the Early Bird rate and Full Ticket pricing.

Payments
Upon registration to attend an ACHPER (NSW) course/workshop the individual and school/work will be provided with the following options:

• Payment by credit card via Stripe
• Generate a tax invoice for payment (individual will receive a tax invoice in order to process payment through their school system). Payment options include Credit Card via Stripe payment link or direct bank transfer to account details on the invoice.

Payment is to be received prior to the advertised date of the workshop to guarantee the attendance of the school/teacher.

Membership benefits
Members of ACHPER NSW receive 20% discount on ACHPER NSW professional learning events, resources and 8 free masterclasses per year. To receive member benefits, each individual delegate must be a financial member of ACHPER NSW at the time of registration and be logged in to their account upon purchase to receive the membership benefit. Orders made on a member account for non-members will incur a non-member fee to the value of the discount applied.

Cancellation
Written notice must be provided to ACHPER NSW at achpernsw@achper.com.au for any registration cancellation.

Cancellation fees are below (based on the day of written notification). Non-attendance and Non-payment does not constitute a cancellation.

ACHPER NSW reserves the right to waive any of the cancellation charges at its discretion. If a refund for cancellation is approved by ACHPER NSW due to extenuating circumstances, a cancellation fee of $50 applies.

Cancellation fees

• 30 days prior to workshop: Full refund provided
• 14 – 7 days prior to workshop: 50% of the registration fee is payable
• 6 – 0 days prior to workshop: 100% of the registration fee is payable

Registration numbers
Depending on the individual event format, maximum attendance numbers may apply. Once registration numbers have reached maximum capacity, no further registrations will be accepted. A waitlist will be offered if the maximum capacity is reached. Refer to the below Waitlist Policy.

If insufficient registrations are reached, ACHPER NSW reserves the right to cancel any Event and 100% of your registration fee will be refunded. ACHPER NSW take no responsibility for any additional costs incurred by the delegate.

Waitlist
To be placed on the waitlist, written application must be received via email to achpernsw@achper.com.au detailing attendees name, school, membership status and desired workshop. When/if a place becomes available, ACHPER NSW will contact the next person on the waitlist with an option to join the event.

Acceptance of delegate place must be received by ACHPER within 24 hours of notice, or it will be understood by ACHPER NSW that the delegate offer has been declined. Upon acceptance of the waitlist offer, payment confirmation must be received by ACHPER NSW within 48 hours to guarantee the registration. The waitlist is on a strict “first in-best dressed” basis. Standard terms and conditions apply.

Substitution policy – registration transfer to another person
Ticket transfer to another person is available to delegates and must be received in writing at achpernsw@achper.com.au. Full details of the substitute delegate must be provided.

Delegate substitution within 7 days of scheduled event will incur a $50 administration fee. A minimum of 48 hours prior to the Event for registration transfers to be accepted and processed is required.

Transfer policy – registration transfer to another event
Ticket transfer to another ACHPER Event is available to delegates and must be received in writing at achpernsw@achper.com.au . Full details of the substitute Event must be provided.

Event substitution within 7 days of scheduled event will incur a $50 administration fee.

Event postponement or cancellation
ACHPER NSW will make all efforts to proceed on the scheduled dates and location for all Events offered. At any time where ACHPER NSW decides in it’s sole discretion, that an event is deemed unsafe for the delegates and presenters or can not be held due to circumstances beyond their control, cancellation or postponement of the Event will apply. Advice of cancellation or postponement will be provided in writing to all parties.

• If the Event is cancelled: Full refund will be provided.
• If the Event is postponed: Full refund or transfer of registration to rescheduled Event will be available.

Photography & filming
For promotional purposes, there may be a photographer and/or video production taking place during the conference/workshop/seminar. Delegates who do not wish to be filmed or recorded should advise the organisers by email to achpernsw@achper.com.au  prior to the event.

Hours and accreditation

Delegates are expected to attend the whole day (including all sessions) within the advertised hours. To gain 5 hours accreditation with NESA delegates are required to be present at the professional learning activity for the duration of the advertised hours. Failure to do so may result in a delegate receiving no accreditation hours.